Frequently Asked Questions
Please read our FAQ before sending us a message.
Your delivery charges will be calculated at checkout.
We accept the following payment methods:
- Credit card
- Debit card
- Direct bank transfer services
To calculate the delivery time for any shipment going anywhere served by UPS, go to Calculate Time and Cost, located on the Shipping tab of ups.com.
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
Your payment must first clear before order processing begins. Once payment clears within 24-48 hours, all orders will be processed in the order in which they were received. Orders placed over the weekend do not begin processing until Monday.
You should have received an invoice in the order confirmation email that we sent you right after your payment was processed.
Send us an email